How to boost sales by using Sales Tracking Software

In today’s sales market, managing your customers, your employees and your revenue simultaneously has become a trivial challenge. Especially for Small-Medium Enterprises (SMEs).
Keeping a track of your clients and teams activity is beneficial in many ways. It helps in analyzing the essential changes required to beat your competitors. You can tailor customer services more wisely. Thanks to the modern era of technology, all this can be incorporated with the help of single software.

With so many informational tools and software available, it has become so easy to measure the progress of your company. Be it through a pie chart or a simple bar graph. No need to hustle around. Get timely reminders about your schedule so that you don’t miss even a single meeting.

What is a Sales Tracking Software?

Sales Tracking Software is multi-dimensional analysis software.  It is designed to pool all the details of one’s customers at one place. It is beneficial in tracking your sales team performance. For effective and easier lead management. Moreover it enhances the pace of your target
completion.


Sales Tracking Software fundamentally works as a Sales funnel. Sales funnel is a sales reservoir which stores large amount of customer data that gets differentiated into multiple categories called sales pipelines. Pipelines are categorized on the basis of clients being potential prospects, significant leads or full time customers.
The significance of Sales Funnel is that it helps you in prioritizing your clients and filtering the unwanted ones. Thus building and maintaining a flow of interested customers.

Buyers generally have complains about poor after sale services. So it becomes very essential for a corporate firm to satisfy their buyers with faster, smarter and more reliable services. With so many start-up companies coming up everyday being able to provide better services to your clients can be a turning point.

Providing some relief to the nightmares of any sales manager, Customer Relationship Management (CRM) like SALES TRACK by Webricks have started showing improvements in revenue generation. With features that are easy to use and intricate in analysis, such software will prove to cast a major impact on business industry.

You can read more about it at http://www.webricks.in

Advantages of using Sales Tracking Software

How it is useful for a company?

Reports & Analysis:

·   Identifying prospects and helps them become customers.

·   It simplifies Sales/Marketing, employee tracking, for company progress.

·   Manage all your invoices in a snapshot and keep a track of payments from your clients, all at one place. Invoicing has never been faster.

·   Get all NSE & BSE updates for any listed company within CRM window only.
No need to go anywhere else.

·   Find tasks by deals, contacts, execution date or priority. Get pop-up windows and notifications on scheduled time.

Begin of Day and End of Day reporting:

This is the USP of Sales Track. Such features like B.O.D. & E.O.D. can also be integrated in CRM for a planned execution of tasks. Each and every member of the company is obligated to submit begin of day and end of day report. This report is then monitored by the officials up the hierarchy ladder and who rate points according to employees’ performance.

Location based employee tracking:

With the launch of mobile apps of sales tracking software, you can keep a track of your employee based on his location. Make sure that there is no employee who is befooling you and narrating stories. Track his work daily.

Assign Targets:

Here you can assign daily, weekly, monthly targets (revenue or new customers or any other target category) to each and every employee and monitor target completion status real time on the dashboard through numerous charts. This helps in direct evaluation of the progress made so far and the areas a company needs to work on.

Task Management and Completion:

You can assign tasks to your employees, monitor number of meetings an employee is attending, employees can update status about leads generation. You can set a time constraint on each task and thus make sure that the target completes on time.

 

Hierarchy Based Rating:

This pointer based hierarchical rating makes it quite easy to distinguish workers who underperform from those who really work hard. You can give incentives to the ones who have a good performance record and work on the ones who are not performing well. This way you can push your workers towards self improvement and achieving better results.

Customized Reports:

It supports a filtering system by which you can see customized reports as per your requirement. Sales Track is built for easy navigation and critical analysis. Region wise reports of each employee can be monitored. You can also see daily, weekly, monthly target reports, pointer report, lead report, task report and allotted lead report.

Bulk Data Handling:

You can easily upload and allot bulk data with just a click of button. You can view leads, clients and active employees of various branches across regions.

How is it useful for employees?

Get smart notifications:

Set reminders so that you never miss out even a single meeting. This is helpful when you desire to be notified when a task has been accomplished. It assists you stay up to date with what’s significant to you.

Monitor status of your Lead Generation:

With Sales Track, employees can easily see the status of their leads, details of potential prospects and manage the number of meetings that he can attend. This way he can scale his personal growth and key areas he needs to work on.

Tracking sales activity:

You can set your targets, assign tasks within your group, grade your juniors, and analyze your work and progress of down line hierarchy. You can thus distinguish the pipeline where the working is getting choked. With My Task and Allot Task one can see and allot the tasks to be done and the ones which are in progress.

Mobile Application:

Download mobile versions of these sales tracking software on your smart phone and access it anytime and from everywhere. You can update the status of your meetings then and there itself. Also you can add remarks about your meeting. Add notes about your experience and changes that needs to be initiated.

Apply for leave:

Employees can easily send a leave application to their respective HR managers. It gets processed and a message is reverted back to the employee informing it being accepted or rejected.

 

Conclusion

Small-Medium businesses need to integrate such multi tasking software to their management system and extract the best possible advantages. Not just increasing your sales work force will help you in getting better results. You need to make sure that the system as a whole becomes more organized and effective. A sales tracking software thus proves to be the best platform where a more aware and informed sales team can be produced. Moreover, it can be tailored according to your benefits and your feasibility.

You can thus boost the sales of your company by these simple steps.

1. Maintain a customized client data base.
2. Keep a time to time check on the status of lead tracking.
3. Monitor your employees’ performance.
4. Strategize how to obtain the best results.
5. Chose a software rich in such features.

Hi, I am the author of this article. Thanks for reading. If you have any questions or comments I'll be delighted to dialog with you here.

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Why CRM (Customer Relationship Management) is required in any organization.

It’s a buyer’s market. With new companies springing up every other day and rising level of competition across all the industries, companies are sweating it out to retain its customers. There has been a sea change in how companies saw its customers till a few years back to now. Customer is the King - For most of the companies their first priority is their customers and they sedulously work towards enhancing customer satisfaction and retention.

The amount of time, effort and capital required to acquire a new customer is much higher than what is required to retain an existing one. Companies have realized this and want to leave no stone upturned to make sure its customers are getting the right kind of services and the complaints/ concerns are properly redressed.

CRM software's have come as saving grace for companies who are struggling to manage relationships with its customers by enabling them to interact with them on a day-to-day basis and give them more personalized services.

The features present in efficient CRM application include-

1. Profiling customers on the basis of their purchasing habits, opinions and preferences to market the products to the right customer segment.
2. Identifying the needs more effectively by understanding customer requirements using historic data and tracking their activities on the website.
3. Identifying the profitable customers and giving premium services to them and trying to convert non-profitable customers to profitable ones.
4. Developing new and better products and services on the basis of customer reviews and feedback.
5. Increasing sales from existing customers and reducing costs associated with supporting and servicing them by increasing the overall efficiency.

Webricks Innovations Pvt Ltd CRM application GOCRM proves to be an affordable solution to all the customer relation management needs of a company.  Along with certain basic features, other features can be added to this application on the basis of companies needs to provide them with a more relevant solution. One of the USP of this application is that your companies messenger is integrated into it. It is easily available across the globe and we provide round the clock services and support for your company.

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